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Accountability to Affected Populations (AAP)

At UNICEF, we place people – men, women, families, children, adolescents – at the centre of our work. To make sure our work is truly people-centred, we are committed to embedding Accountability to Affected Populations (AAP) in everything we do.

 

AAP is about using power and resources ethically and responsibly. It’s about putting the needs and interests of the people we serve at the centre of decision-making, and ensuring the most appropriate and relevant outcomes for them, while preserving their rights and dignity and increasing their resilience to face situations of vulnerability and crisis.

Our commitment to AAP is reflected in the 2018 Business Case for Scaling up AAP in UNICEF, and the 2020 Core Commitments to Children in Humanitarian Action.

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CONTACT 

AAP Unit, Office of Emergency Programmes, Geneva

aap@unicef.org

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Knowledge Base

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AREA OF WORK

AOW II

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AAP Technical Brief - Interagency AAP Coordination

Accountability to Affected Populations

English

Technical Notes or Guidelines

UNICEF Accountability to Affected Populations in Action

Accountability to Affected Populations

English

Quick Guide, Brief or Fact Sheet

AAP Digital Strategy – Harnessing Technologies for Enhanced Accountability and Community Engagement

Accountability to Affected Populations

English

Technical Notes or Guidelines

UNICEF Accountability to Affected Populations Strategy 2022-2025

Accountability to Affected Populations

English

Policy / procedure

AAP Technical Brief - Complaint and Feedback Mechanisms using Hotlines

Accountability to Affected Populations

English

Technical Notes or Guidelines

AAP Technical Brief - Information and Feedback Centres (IFCs)

Accountability to Affected Populations

English

Technical Notes or Guidelines

UNICEF AAP Technical Brief - Leveraging and linking AAP and PSEA for a community-focused approach

Accountability to Affected Populations

English

Technical Notes or Guidelines

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