COVID-19 is not only a health crisis, it is a social and economic crisis. Putting children in the centre of the response and recovery through family-friendly policies, is critical. This handbook offers guidance, ideas and suggestions for businesses that seek to develop an inclusive family-oriented business culture while enhancing workforce productivity and retention rates. The process of establishing family-friendly policies is a long-term commitment that requires meaningful and ongoing engagement with workers and management to understand needs and potential gaps, leading to continuous amendments and improvements. This handbook is designed to help companies make this happen